1-800-373-ROME support@rometech.com

Important Updates for our Customers Regarding COVID-19

Message from our Training Team: Make the Most of Your Time in the COVID-19 Environment

Message from our Training Team:

Make the Most of Your Time in the COVID-19 Environment

The body shop business, just like many other industries will see a decline in work over the next few months due to the COVID-19 Pandemic scare. Eventually, these cars will be returning to the shop as transportation will become necessary again.  Body shops should prepare for the increase in work two-fold as cars cannot fix themselves.

Rome Technologies has an array of management tools to help your team get the most out of our robust software program.  We offer the most reporting tools to let you better understand what is going on at your body shop.  Our training team at Rome Technologies is available to you for over the phone training at NO COST to you.

Our Customer Advocates and Training team are here to help your staff gain additional benefits and training out of Rome.  Since we have halted any travel on-site, our training staff is available for reviews and online webinars that can help your staff gain additional knowledge of the product.  Let us help your team home in on key components of Rome and gain a better understanding of Parts, Customer Service, Production, Management, and Accounting. 

To schedule a session with our training team, please click here. If time is not available in the timeframe you would like, please call 1-800-373-7663 and speak with our Customer Advocates, Becca Howard, and Colleen Lewis.

Rome was built on love and service for our customers and Rome Technologies plans to continue supporting our customers through this time.

Sincerely,

Sarah Hill

Director of Consulting and Training

COVID-19 Response

COVID-19 Response

Message to our Customers:

First of all, I want to express my love and concern for you and your families. Our guiding principals have always been to love and serve our customers. You can rest assured that we are here for you!

As we all continue to respond to the challenges of the Coronavirus (COVID-19), I want to keep you informed on the steps we are taking to protect the safety and wellbeing of our employees and our customers.

In response to the overwhelming need to prevent the spread of COVID-19, we are taking precautionary measures to protect our team, so that we may continue to provide the same level of service and support you expect from us. The majority of our team is working remotely, and we have temporarily postponed all employee travel and in-person training.

We will be maintaining the availability of all systems and services we provide for you. We recognize your need to make dynamic decisions in this environment. Our team will be standing by to help you through all our regular channels.

We will continue to monitor the situation regarding COVID-19, and we will comply with all work-place requests by Federal, State and local governments. Please do not hesitate to reach out to us at 800-373-7663. We are here for you!

We deeply appreciate the trust you have shown in us over the years. Please stay safe while we navigate this challenge together.

Sincerely,

Scott Rome, President