The Rome Support team is going through an upgrade to support you even better! Please bear with us as we go through some noticeable changes on the portal and during your support sessions.
Reduce Your Cycle Time with Technology
Streamline all aspects of your operation and increase efficiency with our state-of-the-art management system. Our goal is to help you make better decisions faster and get better results.
WHY CHOOSE US
ROME has over 35 years of a proven track record of success. By providing repair shops with leading technology and education. Our commitment to our customers is evident in everything we do with world-class customer support to help you get the most out of ROME.
Rome Management Solution enables you to operate in a paperless environment that is in real-time. Shop performance will be transparent and provide trackable accountability. Our management solution is followed by onsite training, monthly KPI reports, and “20 Group” meetings to help you reach maximum profitability.
By managing everything from returns to core charges, the parts management func- tion can help managers keep track of all aspects of the business and ensure that operations run smoothly. See the status of every part on every job from your phone!
Keep your customers updated throughout the repair with text and emails to increase your CSI scores and grow repeat business.
Big Board Management
See your entire work in process on one screen. Where the job is and if it’s on or off your projected cycle time schedule. Get real time alerts directly from your shop floor.
Our powerful scheduling tool allows us to quickly and easily set up appointments and track our daily progress with our proprietary load-leveling system. This will enhance your workflow and avoid bottlenecks in production.
ADAS Calibrations and Pre and Post scans are a critical part of your repair process.. ROME is proud certified dealer of VSSTA Scanners, with the 1# profit sharing model in the industry.
CONSULTING AND EDUCATION
At ROME, we are more than just software. We are invested in your success. We use a consultative approach with our clients to ensure you are operating at peak productivity using benchmark data from the industry. Here are some of the benefits:
- Daily Analysis on utilization
- Monthly review to overcome points of constraint
- Twenty Groups of top performers committed to excellence