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Users in RO
How to view who’s in your RO/How to Kick someone out of the RO
1. Open the RO.
2. If you see “1 user in RO” at the top highlighted in yellow, someone else is in your RO and will need them to exit for your changes to save.
3. Close the RO.
4. Go to Setup à Users in RO’s.
The list of users in each RO will be listed.
Sometimes if a person does not close out of Rome correctly using File à Exit it will keep them in the RO until their session resets which could take up to 3 minutes to update. If they don’t have anything to save you can highlight the person in your RO and click Delete to remove them.