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DealerTrack User Guide – Overriding the A/R account
If the RO needs to go to a different A/R account then the normal body shop A/R, (internal, Lot damage, policy)you can change it. Go to the DTRO button and go to the G/L and Payment Override tab.
You need to select the A/R Journal, you can hit the button at the end of the field and it will bring up the list of journals. Select the one you want. It will enter that journal in the A/R Journal field and will activate the A/R Account field, so you can enter the A/R account you want to send the RO to. When you export the RO the total of the RO will go over to the new account and not the regular A/R account