Express Searching Repair Orders

Searching For An RO Using Sort Tabs
Click on the tab and begin typing (users will not see a text box) The highlighted line will move to the RO
closest to user sort parameters.
There are seven buttons at the bottom of the RO list screen.

Copy RO – This is for creating a new RO with the same customer info as a previous RO. See
“Creating a RO with the Copy RO button” for more information.
Select – This will open the highlighted RO.
Insert – This button will create a new RO. See “Creating a RO from the RO list Box” for more
information.
Delete – The Delete button will delete the highlighted RO from the system. The system will
not allow anyone to delete a RO if the user does not have permissions or if there is ANY cost
applied to the RO. Users must un-order all parts and un-assign all techs before a RO can be
deleted.
All RO’s – Opens an additional screen that will display all RO’s ever created in Express.