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Best Practices to Reduce Cycle Time

Best Practices to Reduce Cycle Time

Reducing cycle time is important for improving efficiency and customer satisfaction in a collision center. Here are some best practices to consider: Streamline communication: Implement a clear and efficient communication system between all parties involved in the...

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How Are Customers Choosing a Body Shop

How Are Customers Choosing a Body Shop

Choosing the right body shop for your car can be a daunting task, but it's important to ensure that your vehicle is repaired properly and to your satisfaction. Here are some steps you can follow to find the best body shop for your needs: Get referrals: Ask friends,...

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James Rome

James Rome

James Rome is the president of ROME Collision Center Management Systems, software designed to improve collision shop profitability and productivity. He is also the host of Collision Pulse Podcast that focuses on sharing collision shop best practices and profitability tips. For over 20 years James has been helping collision shops grow through education, consulting and services.

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