The Declining State of Direct Repair Programs in the Insurance Industry
Direct Repair Programs (DRPs) have long been a cornerstone of the insurance and auto repair industry, serving as a bridge between insurance companies and auto repair shops. These programs were designed to streamline the repair process, offering benefits such as...
Body Shop Management: The Role of Rome Collision Management Software in Exception-Based Management
In the fast-paced world of automotive collision repair, the role of a body shop manager is both challenging and rewarding. A great body shop manager is not just a leader but also a strategist, capable of balancing customer satisfaction, employee productivity, and...
Write Better Estimates for Auto Repair
Writing better estimates as a body shop estimator is essential for customer trust, shop profitability, and smooth insurance claims. Here’s a best practice process to help you write better estimates: 1. Initial Damage Assessment: Walkaround Inspection: Conduct a...
Understanding Collision Center Labor Rates and Insurance-Driven Concessions
In the world of auto repair, collision centers play a crucial role in restoring vehicles to their pre-accident condition. However, the landscape of repair costs and practices is intricately influenced by relationships between these centers and car insurance companies....